Mandatory diversity training may do more harm than good | HamptonRoads.com | PilotOnline.com
By Philip Walzer
The Virginian-Pilot
© October 5, 2008
For hospital employees of Sentara Healthcare, it starts with a required one-hour online class each year. The goal: “to deliver respectful care to people with diverse backgrounds,” said Pat Evans, director of recruitment and workforce planning.